000 01306nam a22001937a 4500
003 OSt
005 20250710122146.0
008 220331b ||||| |||| 00| 0 eng d
020 _a9788120323506
040 _cIK
100 _aSchiffman, Leon G
_91809
245 _aConsumer Behavior
250 _aEighth Edition
260 _aNew Delhi
_bPrentice Hall of India
_c2004
300 _a587p
506 _2Contents: - 1. Introduction : The impact of the digital revolution on consumer behavior 2. Consumer research 3. Market segmentation The consumer as an individual 4. Consumer motivation 5. Personality and consumer behaviour 6. Consumer perception 7. Consumer learning 8. Consumer attitude formation and change 9. Communication and consumer behaviour Consumers in their social and cultural settings 10. Reference groups and family influences 11. Social class and consumer behaviour 12. The influence of culture on consumer behaviour 13. Subcultures and consumer behaviour 14. Cross-cultural consumer behaviour: An international perspective The consumer's decision-making process 15. Consumer influence and the diffusion of innovations 16. consumer decision making and beyond
700 _aKanuk, Leslie Lazar
_eAuthor
_91810
942 _2ddc
_cMB
999 _c3217
_d3217